- What information does Company collect from me?
The amount and type of information we gather depends upon your use of the Website and, in some cases, what type of information you choose to disclose. We may collect the following information from you:
We collect information from you when you voluntarily register with Company and/or submit your personal information to us over the Website. Such personal information may include your name, email and postal addresses, phone number, Products purchased, educational and training materials and information requested, any customer identification number assigned to you by our payment processor, and other information which you voluntarily provide to us.
Information You Make Public
The Website may contain features that allow you to upload, post, transmit, display, perform or distribute content, including personal information about yourself. For example, you may choose to include personal information within a public-facing review of one of our Products. Any information that you choose to disclose by means of such features becomes public information over which Company is unable to exercise control. You should take caution when deciding to disclose personal information by means of such features.
Device/Internet Connection Information
When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), Internet service provider (such as Comcast or Time Warner), and device (such as your computer, phone, or tablet), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the date and time you access the Website, your log in attempts, and the location of your device.
Information Provided by Third Parties
Company may receive information about you and your Internet activities if you have provided it to a Third-Party and we subsequently acquire the information from the Third-Party. For example, if you request information from a Third-Party regarding one of Company’s training courses, said Third-Party may pass the information on to us so we may contact you.
All payments are processed by third-party vendors, including PayPal Shopify Payment, and not Company itself. If you make a purchase on the Website, credit card numbers and related information, such as billing address, card number, and the expiration date of the card (“Credit Card Information”) is collected from you, but such information is sent directly from you to our payment processors through embeddable widgets and is never stored or otherwise retained by Company.
From time to time, we may obtain other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the Website, when you request assistance through our customer service department, and when you voluntarily subscribe to a Company service or newsletter. You will always be asked to provide such other information voluntarily, and we will not collect it without your permission.
“Cookies” are files that are placed on your device by websites you visit. The purpose of a Cookie is to identify you as a unique user of the Website. We currently use Cookie technology to associate certain Internet-related information about you with information we already have in our database, for the following purposes:
You can manage Cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new Cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all Cookies, however, some features and services of the Website may not work.
- How does Company use my information?
We use the information we’ve gathered from you, including through Cookies and web beacons, for the following purposes:
To Communicate with You
To Improve the Website
To Personalize Your User Experience
We use information gathered from Cookies to determine whether you are logged in or not, to allow you to set personal preferences when using the Website, and to make it so you don’t have to reenter the same information when you visit the Website several times within a short timeframe.
To Advertise to You
As explained above, we use information gathered through Cookies and web beacons, including those placed by Third Parties, to deliver ads to you once you’ve left the Website.
- How does Company share my information?
To Fulfill Your Orders
We may transfer your information to Third Parties when necessary to provide a product or service that you order from us. For example, as explained above, your credit card information is provided directly to our payment processor through the Website so that you can be charged (and we can be paid) for your purchase.
To Advertise to Others
We may share your reviews and comments about Company to advertise and market our products and services. If you want us to stop using the personal data you have provided in these ways, please contact us form on the Website.
To Our Third-Party Partners
We may disclose your personal information as needed to our Third-Party service providers and advertising partners. For example, we may share your email address with our email fulfillment provider.
To Comply with Legal Process and Prevent Harm
We may disclose your information to respond to subpoenas, court orders, and other legal processes. In rare circumstances, we may disclose personal information when we believe it is necessary in order to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.
- How and where does Company secure my information?
Company, and the Third-Party vendors we use to store your information, employ security measures (such as SSL encryption and HTTPS protocol) to protect against the loss, misuse, and alteration of the information under our control. For payment processing, we use PCI compliant payment processing and card holder data solutions. However, no system can be completely secure. Therefore, although we take steps to secure your information, we cannot promise, and you should not expect, that your personal and commercial information, or other communications, will always remain secure.
Company stores personal information in the United States. If you are visiting the Website from a location outside of the United States, your connection will be through and to servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using the Website you authorize and specifically consent to the transfer of personal information to the United States and its storage and use as specified above when you provide such information to us.
- How can I access or correct my information?
You may access all information we’ve collected about you for purposes of correcting, amending, or deleting such information. Access can be obtained by contacting us form on the Website. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.
- How does Company protect the privacy of children?
Company will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (COPPA).
- What about Third-Party practices?
Third-Party Cookies and Web Beacons
Advertising agencies, advertising networks, and other companies (together, Third Parties) who place advertisements on the Website and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Except as expressly provided herein, we do not control Third Parties’ use of such technology and we have no responsibility for the use of such technology to gather information about individuals. It is up to you to familiarize yourself with the privacy practices of such Third Parties.
The Website and email messages may contain hypertext links to the Website of Third Parties. We are not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by Third Parties. Such links are provided for your convenience and reference only. We do not operate or control in any respect any information, software, products or services available on such Third-Party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.