International Shipping

We offer international shipping to most destination worldwide. Package will be sent from our central warehouse in Guangzhou, or global warehouse in Taiwan.

We do not fulfill any orders via the drop shipping method.


Shipping Fee

Each order is charged based on the weight and size of the package.

We are currently offering free standard shipping on orders over $300 USD


Delivery + Process Times

Once your order is placed, it generally takes us 1-3 business days to process and pack. For orders to within. Shipping generally takes 5-7 business days to APAC area. If you are outside APAC area, it typically takes 7-14 business days for delivery.


Business Days + Holidays

Orders are processed Monday through Friday, excluding holidays, e.g., Thanksgiving, Christmas, and New Year’s Day.


Return policy

If you are not satisfied with your ZA Cosmetics order, you can return your products within 7 days of when you received the order to receive a refund. Note that shipping fees will not be refunded. Pre-paid shipping labels will not be provided


Making a return or exchange?  

To initiate a return or exchange, please click here ( to begin the return process. You will need to provide your Order Number and the shipping Zip Code.  Note you are allowed 1 exchange on your original order.